Qualified employees should solve qualified problems and not waste a huge portion of their capacity with pre-qualification of respective problems.
The solution provider used the existing questions and evaluation logic structure to create a Conversational AI survey and evaluation chatbot that is now used to pre-qualify projects e.g. regarding risk assessment. The chatbot collects all the data in a conversational manner and reacts to the user input. The chatbot is capable of analyzing the data and providing a unique response/evaluation. For this solution there was no coding necessary and all necessary features were out of the box ready.
Necessary pre-qualification is optimized by a Conversational AI guiding the employee through the process
As a result, productivity gains of qualified employees in this process by a factor of 10.