Searching should deliver results

Searching should deliver results

RationalizationUnlock sales potentialPlug and Play
Conversion rate increase in average by 32%

The problem

Bad site search doesn’t mean only less revenues, but also bad user experience, so visitors left the webshop and went to buy elsewhere – to competitors.

A webshop lost their visitors, by using the site search on their website. Visitors couldn’t find the products they were looking for. And if they couldn’t find it, they couldn’t buy it. The low conversion rates meant decreased revenues from search.

The solution

Ready-to-go standalone search analytics for E-commerce that covers search to product discovery and giving complete control and data for business decisions

The solution was not to code an individual search engine but choose a ready-to-go standalone search analytics – able to measure any search engine on any website or platform (independently). It provides its own autocomplete & search solutions, giving the visitors the ultimate tools to discover the products as efficiently as possible.

Illustrations

Insights

What had the customer tried before?

Search improvement with internal IT team.

What criteria were important to him?

  • Better conversion rate   
  • Increase revenues 
  • Better search experience 
  • Less problems with customer retention

Business

Benefits

  • Conversion rate increase in average by 32%.

The project schedule

Necessary steps from customer: inserting one code line into its webshop, provide us with product feeds and that’s it. We do all the rest.

Project maturity level

Used company-wide

Project duration

3 days

Project cost
(digits)

3

Involved employees
(Operating phase, FTE)

0.1
FTE/M

Running costs
(per month, digits)

3

Involved employees
(Project phase, FTE)

0.1
FTE

Technical

Skills required by the customer

Basic IT-Knowledge. Consulting services and support can be provided.

The project schedule

Necessary steps from customer: inserting one code line into its webshop, provide us with product feeds and that’s it. 

Technical Facts

Unique Search algorithms based on technology Elasticsearch with several additional layers such as: dashboards for product management, marketers, etc..

APIs/Integration

Integrations with Magento, Shopify, Shopware.

Where is the data located?

Amazon Web Services (in Frankfurt).

Providers

Radoslav Balajka (CEO)

Radoslav is the CEO of Luigi´s Box, the eCommerce Germany Awards Winners 2020 on Ecommece Berlin Expo.

Radoslav Balajka

The information may of course vary in individual cases. Please contact the provider for an assessment of your project.