How Big Corporation Inc. speeded up innovation

CLIENT FEEDBACK
“
We doubled knowledge exchange between subsiduaries thanks to DigiWhat

Michaela Trailblazer, CEO, IT Consulting Corp

4
Project costs (digits)
3
Running costs
(per month, digits)
Yes
Subscription
Yes
Browser UI
Yes
SaaS
No
On Premise
No
Docker possible
No
Helm Chart
CLIENT FEEDBACK
“
We doubled knowledge exchange between subsiduaries thanks to DigiWhat

Michaela Trailblazer, CEO, IT Consulting Corp

CLIENT FEEDBACK
“
We doubled knowledge exchange between subsiduaries thanks to DigiWhat

Michaela Trailblazer, CEO, IT Consulting Corp

How Big Corporation Inc. speeded up innovation
Rationalization
Unlock sales potential
Plug and Play
Project costs (digits)
4
Running costs
(per month, digits)
3
Subscription
Yes
Browser UI
Yes
SaaS
Yes
On Premise
No
Docker possible
No
Helm Chart
No
Claudia Heim
The problem
At IT Service Corp project teams and sales people could not profit from all the internal expertise, as there was no centralized way to discover what problems had already been solved. But how could they implement a lean process to do so?
IT Consulting Corp provides individual development solutions to manifacturing customers. It was rewarded two times in a row as "most innovative solution provider" in Europe.The service and software provider was primarily known in the field of standard software, but many potential end customers were not aware that they also solved many individual problems with innovative software development. IT Service Corp. was aware, that they could replicate sales by communicating every project and their expertise they gained by solving a special problem. As a result, economies of scale could not be exploited and the potential for relevant content for marketing was not realized.
The solution
DigiWhat is the first tool to generate an scollable calatogue about all projects accomplished within the company by the problem solved
The software implements automatically a process for the creation, that optimizes the time invest from all stakeholders. The information collection tool helps to gather all the information from the endcustomer, project lead, tech and all other relevant stake holders. Marketing gets all information already gathered in a preview and only has to optimize and review the text and get approval for the final case from the endcustomer. It is also possible to create great Case Studies without endcustomer participation. The ready content can be published e.g. on the website and with one click be shared via social media, integrated in a newsletter or downloaded via pdf.

Michaela Trailblazer, CEO, IT Consulting Corp: "There was no similar solution and we were thrilled by this easy an convenient way to support our client communication."

Before
Internal knowledge was not shared and the same projects where done in diffrent subsiduaries without knowing about each other.
Afterwards
The company could leverage their internal expertise and innovate much quicker.
Illustrations
Insights
What had the customer tried before?Investing in copy writers with a lot of manual effort.
Differentiation from other solutions - technically
It is an end to end tool, without friction. The information gathering tool is a Saas software and the content can be secured upon individual preferences. The plugin is easily implemented seamlessly in any website, app, platform (java script) and cases can directly be shared via Twitter, LinkedIn, Facebook. Readers will be redirected to the website.
Differentiation from other solutions - for the user

DigiWhat is the first end to end solution for creating Case Studies and the structure is created out of a big survey 

The structure was created on the basis of a large survey "What contains a perfect case study?" of the readers, decision-makers from medium-sized companies and corporate groups. 

Business
Project maturity level
Used company-wide
Project cost
(digits)
4
Running costs
(per month, digits)
3
Involved employees
(Operating phase, FTE)
-1
Involved employees
(Project phase, FTE)
2
Data processed and stored at
EU
US
Switzerland
China
Worldwide
Billing model
One Time Payment
Subscription
Maintenance mandatory
Subscription charged by
Fixed payments
Usage fees
Technical
Skills required by the customer
Implement a Java Script plugin on the website/intranet/platform.
The project schedule
Copy java script. Insert individual key provided by DigiWhat and add the code within a raw html section within the CMS.
Browser frontend
Yes
Available at mobile
Android App
iOS App
PWA
Browser (almost completely)
Browser (partially)
Deployment
SaaS
SaaS dedicated
Customer server
Private cloud
Workstations
Docker
Helm Chart
Administration
Unnecessary
Commandline
API (completely)
API (partially)
Admin Web UI
Built-in
API client in following languages
Javascript
Typescript
Java
PHP
C/C++
Ruby
GO
Rust
Dart
.NET
Objective C
Swift
Integration support
Documentation
Phone support
Email support
Implementation service
Implementation by partner
Other
Support
Phone (business hours)
Phone 24/7
Email - response time
Email - best effort
Chat (business hours)
Chat 24/7
FAQ
Knowledge DB
Other
Providers
Claudia Heim
Claudia Heim
The information may of course vary in individual cases. Please contact the provider for an assessment of your project.
Image(s) licensed by Ingram Image
© DigiWhat GmbH