How Sports United to ease the Case study creation process

3
Running costs
(per month, digits)
Yes
Subscription
10
Min. purchase (Cases)
Yes
Browser UI
Yes
SaaS
No
On Premise
Yes
Headless
No
Docker possible
CLIENT FEEDBACK
We saved time by 60%
CLIENT FEEDBACK
We saved time by 60%
How Sports United to ease the Case study creation process
Rationalization
Unlock sales potential
Plug and Play
Running costs
(per month, digits)
3
Subscription
Yes
Min. purchase (Cases)
10
Browser UI
Yes
SaaS
Yes
On Premise
No
Headless
Yes
Docker possible
No
Claudia Heim
The problem
A company in the Sports/Beauty sector wanted to improve our communication about our expertise to not loose the opportunity to gain new customers. But how to is too time intense to create?
The cusomer had different use cases and industry, where the software was used. But as it was a innivative solutions, the sales cycles to comvince the customer and create trust in the solution were very long. Sales could not be accelerated by shorter sales cycles or by figuring out quicker the right prospects.They also had projects, where the endcustomer was not willing to participate.
The solution
A software undefined
The solution was a tool, that supports with the information collection and sturctured composing of the case studies, so time to publish it is reduced dramatically. With DigiWhat, they set up a process, that sales got an link after 2 month of the close date of the project, that was send out to the endcustomer. So every project got customer feedback with relevant KPIs and information. marketing than automatically could select if every or selected feedbacks are turned into a case study. if they decided to do so, they sent out the form to the project lead and the tech person, that where in charge of the project. With all this information gathered in one form and already in the layout, they did a final correction on the text and review and released it. This takes now about 45 minutes per case. The case pops up directly on the website and can be shared

"because it is the best"

Before
Case Studies took marketing weeks to month.
Afterwards
Now a preocess supported by the DigiWhat Software is created, that shrinks case studies down to hours.
Illustrations
Insights
Stumbling blocks
No Stumbling blocks
What had the customer tried before?Working with a copywriter.
Differentiation from other solutions - technically
It´s a Saas tool with a 10 lines java script plugin for your website to publish the Case studies seamlessly integrated within your website.
Differentiation from other solutions - for the user
There are only supporting tools for designing a case study, But not a end-to-end tool to really support the time consuming process of case study creation.
Business
Project
  • - 1h whorkshop about the tool
  • - Handing over links
  • - Plugin into website
Project maturity level
Used company-wide
Project duration (days)
1
Running costs
(per month, digits)
3
Involved employees
(Operating phase, FTE)
0
Involved employees
(Project phase, FTE)
1
Data processed and stored at
EU
US
Switzerland
China
Worldwide
Billing model
One Time Payment
Subscription
Maintenance mandatory
Subscription charged by
Fixed payments
Usage fees
Technical
Skills required by the customer
How to plugin a java script
The project schedule
  • plugin the code in your CMS as Java script
  • enter the individual customer key you have been delived by DigiWhat
Technical Facts
Browser frontend
Yes
Headless
Yes
Available at mobile
Android App
iOS App
PWA
Browser (almost completely)
Browser (partially)
Deployment
SaaS
SaaS dedicated
Customer server
Private cloud
Workstations
Docker
Helm Chart
Administration
Unnecessary
Commandline
API (completely)
API (partially)
Admin Web UI
Built-in
SSO protocols
LDAP federation
Kerberos
SAML
OAuth2
OpenID
API client in following languages
Javascript
Typescript
Java
PHP
C/C++
Ruby
GO
Rust
Dart
.NET
Objective C
Swift
Integration support
Documentation
Phone support
Email support
Implementation service
Implementation by partner
Other
Support
Phone (business hours)
Phone 24/7
Email - response time
Email - best effort
Chat (business hours)
Chat 24/7
FAQ
Knowledge DB
Other
Providers
Claudia Heim
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Claudia Heim
The information may of course vary in individual cases. Please contact the provider for an assessment of your project.