|Project costs (digits)||4|
|API (% of features)||n/a|
To get valuable feedback about the change from classroom to online teaching by COVID-19, a university lacked the possibility to obtain a questionnaire with free text to validate and quickly evaluate it
The university was forced by Corona at very short notice to switch from classroom teaching to online teaching. Afterwards, information was missing on what went well during the changeover and what problems might have occurred. Without a quick and flexible evaluation, the university would not have been able to assess on a quantitative basis whether the changeover had worked well and what measures should be taken next.
With a survey/evaluation tool, more than 10,000 mostly free-text answers could be quickly evaluated using AI - in conformity with the DSGVO
The couchsurvey.com team worked together with the university to evaluate the technical requirements for the platform and was able to implement the individual adjustments within one week. In the same time the questionnaire was designed in cooperation with the university. After the survey had been live for 2 weeks and more than 10,000 answers had been received, the results, which mainly consisted of free text answers, were analysed and visualised with the help of artificial intelligence, more precisely with procedures from the field of NLP. AI had the additional advantage of eliminating the subjectivity factor in the text analysis for the university.
No other survey platform would have been able to implement the individual adjustments during this time. Additional benefit: The solution is one of the few DSGVO-compliant systems which does not have to be hosted by the university itself.
The university was suddenly confronted with the challenge of evaluating many thousands of free text answers. An artificial intelligence for the evaluation was developed so that the university did not have to evaluate the data manually. It was possible to do this mainly because of the proximity to the customer and the fast communication.
Question Pro, Limesurvey, Unipark, Evasys
Fast action and 100% privacy compliance.
The solution is especially interesting for SMEs, as one does not need any training time and has an automatically prepared visual representation of the data that everyone understands.
The customer's data is stored with a cloud provider in Germany and the system used meets all DSGVO guidelines as well as the ISO27001 standard. The customer can log into his personal account on our platform. The site is encrypted using SSL and the account is authenticated via email verification.
No technical knowledge necessary.
It is a react frontend with a NoSQL database behind it. Since it is a browser-based solution, there are no technical requirements other than an internet connection.
CSV download of the data